Last updated: 2026
Information we collect
When you submit a quote request or contact form, we collect the information you provide: name, organization, email, phone, trip details and any notes you add. We may also collect standard analytics data (device type, referring page, aggregate usage) if analytics tools are enabled on the site.
How we use information
We use trip information to prepare quotes, coordinate transportation, communicate about your booking and provide service. We do not sell personal information.
Sharing
We may share information with drivers, dispatch staff and third-party tools that help us operate transportation. We do not share your information for advertising unrelated to our service.
Retention
Quote and trip records are retained for as long as reasonably necessary to operate the business, meet regulatory obligations and resolve disputes.
Your choices
You may request access to, correction of, or deletion of personal information by contacting booking@trueelegance.com. Some information may be retained where required by law.
Cookies
This site uses only cookies necessary for the site to function. If analytics or marketing tools are added, this policy will be updated and a consent notice will be shown where legally required.
Contact
Questions about this policy can be sent to booking@trueelegance.com.